Registration FAQ

For online pre-registration, we accept the four major credit/debit cards, Master Card, Visa, Discover and American Express. We do not accept mailed in payments nor Paypal.

For onsite registration, we accept cash (US currency only) and the four major credit/debit cards, Master Card, Visa, Discover and American Express.

Along with credit/debit cards that are one of the four major brands, we also accept prepaid/gift cards as long as they have one of the four credit card logos on it. If you do not have access to a credit or debit card to use for payment for pre-registration, you may purchase one of these cards at many retailers. If you pay by prepaid/gift card, please ensure you retain the card until after the convention (at least!). Should you be unable to attend, and request a refund, we are only able to issue refunds back to the prepaid/gift card.

For those coming from a foreign country, currency exchange is available at O'Hare International Airport (via the free hotel shuttle) at Terminal 5 in both the ticketing and baggage levels (before you would have to go through security) between 8AM and 8PM. Full information can be found here.

If there is no way that you can register online, please email registration@furfest.org and we will see what can be done to accommodate you.

We’re delighted to see you no matter how long you will be able to join us for! We sell single day badges for Friday, Saturday, or Sunday at a 50% discount of the full weekend membership price. 

If you later decide to stay with us for an additional day, or the whole weekend, we’re happy to upgrade your badge to an Attendee membership and you’ll only pay the difference.

Please see our Registration page for more information.

Confirmation emails are sent to all attendees upon registration, but sometimes they get lost or routed into your spam folder. If you have registered and have not yet received confirmation, you may send us an email to registration@furfest.org inquiring about the status of your registration.

You may also check your pre-registration status on the website. Go to reg.furfest.org and login with your account information. If you have forgotten your password, you may click “Forgot your password?” to initiate a password reset.

Not to worry! A large portion of our memberships are sold at the door. All you have to do is come to Registration, pay your membership fees, and off you go to have fun! Although you won't get the pre-registration discount, we're still happy to welcome you to Midwest FurFest.

We’re sorry to hear that you’re unable to join us! We’ll be happy to provide you with a refund. Please see the full refund policy on our Registration page for details and instructions.

We are happy to transfer your paid registration to another person of your choosing. Transfers can be requested until the close of Pre-Registration, after which we will happily provide you with a refund instead.

Transfers can only be requested by the person that purchased the badge. Please email your transfer request, along with the name and email address of the person to whom you are wanting to transfer your registration, to registration@furfest.org. Transfer requests must be sent from the email address associated with the registration account requesting the transfer.

From there we will work with you and your friend to transfer your purchased badge. 

Please note, if your friend later decides they are also unable to attend we will not be able to initiate a second transfer. We are happy to refund the cost of the badge to the original payment method of the original purchaser in accordance with our refund policy. Due to this, you may find it easier to refund the original badge and work with your friend to purchase their own badge if there is a chance that they may also not be able to attend.

Prior to picking up your badge at the convention you are able to change the name printed on your badge through your Furfest registration account. Simply log in at reg.furfest.org, and edit your badge to update it. If you have forgotten your password, you may click “Forgot your password?” to initiate a password reset.

To update the legal name (as printed on your identification) associated with your badge please email registration@furfest.org and we will be happy to assist you. Please note that you must email us from the email address used to register your badge.

Now you sit back and pat yourself on the back. Not only did you save money by registering online, but you saved yourself precious time at the convention. Your confirmation email will arrive soon.

Remember, whether you registered online or will be registering at the door, you must present a government issued photo ID to pick up your badge.

Thank you for wanting to support the convention, we truly appreciate it!

You can upgrade your membership at any time, subject to availability, by following the link in the confirmation email you received when you registered, or visiting reg.furfest.org. If you have forgotten your password, you may click “Forgot your password?” to initiate a password reset.

If you would like to upgrade at the convention, you do not have to pick up your original badge first. While picking up your existing badge you can let the registration staff member know that you want to upgrade and they will be happy to help you if there are any upgrades available.

Please note that we have a limited number of Sponsor and Shiny Sponsor memberships, and we frequently sell out prior to the start of the convention. We may be unable to accommodate your upgrade request once we sell out.

Many people think the best time to go to registration is right when it opens for the day. However, if you wait, the lines will be shorter, especially for those that have pre-registered. At our most recent FurFest, lines were virtually non-existent by noon on Friday.

Regrettably, we are unable to offer badge pickup after registration has closed for the evening. We will be happy to assist you when Registration opens the following day. Please see our Registration homepage for operating hours.

Unfortunately, for security reasons, we can only issue one badge per person.

Many of the artists in attendance will be happy to create as many badges for you as you like - we urge you to visit them in the Artists' Alley and the Dealers Den.