Securing Your room

Mobile Guide

Because you were awarded a room in a Midwest FurFest Room Lottery, you will receive two emails: First, a lottery results notification email, followed by a confirmation email entitled "MFF Hotel Reservation Acknowledgement". You must secure your reservation with a credit card within 10 days of the confirmation email, or your reservation will be cancelled. Below you will find detailed instructions showing how to secure your reservation on a mobile browser.

1. In your confirmation email you’ll find a link that says “MANAGE THIS RESERVATION”. That will lead you to the main Passkey page.

A pop up box will appear and ask you to enter your Acknowledgement number.

It will then ask for your email address and whether you are a robot (don’t worry, protogens, you’re good!). Once confirmed, the “Show Reservation” button will change from grey to pink. Click on it to proceed.

2. Your Reservation Summary is now displayed. Click the "Modify" button.

3. A full summary of your reservation is shown. To add your credit card, click the "Modify" button in the "Rates " section.

4. Fill in your credit card information, then scroll down and make sure that the billing details information is correct, then click the "Next" button.

If Passkey is not allowing you to submit your credit card number, please verify that your phone number is correct under the billing address.

5. Verify that your credit card information now shows in the "Payment Information" section. If it is, great. BUT YOU ARE NOT DONE YET! (if you stop here your changes will not be saved, and you will be sad.)

6. IMPORTANT! IF YOU DO NOT DO THIS YOUR RESERVATION WILL NOT BE CONFIRMED! Scroll to the bottom of the page and find the acknowledgement section. Click the checkbox stating that you have read and accept the room policies and Terms and Conditions of the website (because of course you've read them, right?). Then click "Confirm Reservation"

8. Your reservation is complete. Passkey will email you a new confirmation, this time showing Payment Method as "Credit Card". Bask in the knowledge that your room is secure and that you're going to have a fantastic time at Midwest FurFest!

Additional Questions?

Please contact the hotel help desk or email hotel@furfest.org.